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          Find a Location

          Online CBD Store has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforOnline CBD Store

            CBD Products

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers CBD products. 

            Business Details

            BBB File Opened:
            1/5/2017
            Years in Business:
            22
            Business Started:
            10/1/2001
            Business Incorporated:
            10/1/2001
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Xinming Fu MD Inc
            • Steady Care Medical Center
            • Open Care Medical Center
            Hours of Operation

            Primary

            M:
            10:00 AM - 6:00 PM
            T:
            10:00 AM - 6:00 PM
            W:
            10:00 AM - 6:00 PM
            Th:
            10:00 AM - 6:00 PM
            F:
            10:00 AM - 6:00 PM
            Sa:
            11:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Dr. Xinming Fu MD, Owner
            • Mr. Rao Fu, Manager
            • Mr. Brian James, Office Manager
            • Mr. Jordan Martin, Relationship Manager
            Contact Information

            Principal

            • Dr. Xinming Fu MD, Owner
            • Mr. Jordan Martin, Relationship Manager

            Customer Contact

            • Dr. Xinming Fu MD, Owner
            • Mr. Jordan Martin, Relationship Manager
            Additional Contact Information

            Fax Numbers

            • (877) 661-9927
              Primary Fax

            Email Addresses

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/15/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I placed an order September 7, 2023. I have contacted the company numerous times. I spoke to someone on their live chat that said my order would be canceled and refunded on September 9, 2023. I still have not received any response about cancelation or a refund. They have not answered any of my emails and they never answer their live chat. Their company has fraudulent practices. I want a refund. I'm tired of trying to contact them and receiving no response.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kevin T

            1 star

            05/19/2021

            I had a terrible experience with this Doctor and his office. He was an approved doctor to issue Medical Marijuana licenses in the County of Orange. We had our video appointment and he issued a doctors recommendation. After paying his fee ($54), I took it to the county of orange to pay another $84 and submit my documentation. After waiting over two months for the license, I called the county to find out that this particular doctor told the county records office that in order for him to send the 1-page verification fax (part of his requirement), he needs each patient to send him another $10. The county clerk told me there is a stack of applications on her desk from only this doctors office that they cannot verify. When I called the doctors office, I just get put on hold once they find out what the issue is, even though I said fine, I'll pay the $10, nothing. Literally put me on hold or hung up on me on 5/18/21 three times. The Medical MJ organization advised me that he is no longer affiliated with them (Leafly) due to his unorthodox practices. Do you know how many cancer patients are paying a huge tax on their medicine while this "doctor" stalls the process? Oh yeah, the county refuses to refund the $84 after 30 days, so that money is gone now too.

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

            BBB Reports On

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