We offer 100% refund policy
Purchases made on Online Medical Card Store can be returned within 3 days of delivery for a full refund. Items returned within 3 days of delivery will be refunded immediately to the original payment method.
When can you apply for a refund?
You may apply for a refund for most items purchased on Online Medical Card Store that are within the return window, except those that are specifically marked as not returnable on the product detail page. Products are returnable if you have received a damaged or defective product or with a missing accessory or part, different piece from the original description provided on the product detail page.
When can you expect your refund?
Once the refund is initiated, it takes around 3-5 business days to refund the full amount in the original form of payment. Depending on your banking institution, it may take up to 10 business days to process the request.
Terms for returning your Online Medical Card Store purchase:
- Purchases made on Online Medical Card Store can be returned via mail
- Purchases made on Online Medical Card Store should only be returned to Online Medical Card Store.
- You must have a packing slip or an original receipt to apply for a return
- The item must be unused, and in its original packing with all the original tags attached.